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Privacy Policy for Gallivanter Technologies

Last Updated: August 26, 2024

Gallivanter Technologies owns and operates an online platform that provides users with group trips, information, recommendations and services related to tourism and leisure, including tools for researching and/or booking group trips, services(bus rentals, local guides, runners, consultancy) and other attractions and experiences, and cruises, among other leisure-related services.

Gallivanter Technologies ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our platform, including our website, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
1.1 Information Provided by You

When you register or use our Services, we may collect the following personal information:

  • Account Information: When you sign up for an account through different methods such as Google OAuth2, email, or other third-party services, we collect your name, email address, and any other details you provide.
  • Booking and Travel Information: Information related to your bookings, including travel preferences, destinations, and itineraries.
  • Communication Data: Information you provide when you contact us for support or through other forms of communication, including chat, email, or phone.
1.2 Information Collected Automatically

As you navigate and interact with our Services, we automatically collect information about your device and usage, including:

  • Device and Usage Data: Details about your device, such as your IP address, browser type, operating system, and unique device identifiers. We also collect data on how you use our Services, including pages visited, links clicked, and features accessed.
  • Location Data: If you allow location tracking, we may collect precise geolocation data to provide location-based services.
1.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your usage patterns and preferences. Cookies help us enhance your experience by remembering your settings and improving the performance of our platform. You can manage your cookie preferences through your browser settings, but disabling cookies may impact the functionality of our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Enhancing Services: To operate, maintain, and improve our platform, personalise your experience, and provide customer support.
  • Processing Bookings: To process and manage your travel bookings, including sending you confirmations, updates, and related communications.
  • Marketing and Communication: To send you promotional materials, newsletters, and information about our Services that may interest you. You can opt-out of these communications at any time.
  • Security and Legal Compliance: To ensure the security of our platform, prevent fraud, and comply with legal obligations.
3. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We share your information with trusted third-party service providers who assist us in delivering our Services, including payment processors, travel partners, and customer support providers. These providers are required to use your information only for the purposes specified by us and are bound by contractual obligations to protect your data.
  • With Travel Partners: When you book travel services through our platform, we share your information with the relevant travel partners (e.g. tour operators) to facilitate your booking.
  • For Legal and Safety Reasons: We may disclose your information if required by law, in response to legal processes, or to protect the rights, property, or safety of Gallivanter Technologies, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information.
4. International Data Transfers

As Gallivanter Africa expands beyond Nigeria to other African countries, your personal information may be transferred to, stored, and processed in countries outside your home country, including countries with different data protection laws. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws, regardless of where it is processed.

5. Your Rights and Choices

You have rights regarding your personal information, including:

  • Access and Correction: You can access, update, or correct your account information at any time through your account settings.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions as required by law.
  • Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by updating your account preferences.
6. Security of Your Information

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our platform and updating the "Effective Date" at the top of this policy. Your continued use of our Services after such changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gallivanter Africa
Email: [email protected]
Address: 6, Freetown Road, Apapa, Lagos.